Welcome to our website at www.crowndreamholidays.com

This Privacy Policy describes how Crown Dream Holidays collects and uses information that it collects from visitors to www.caribbeandreamholidays.com. It also describes what choices you have in managing your privacy.

The Information We Collect

We collect both personal and non-personal information from you. For the purpose of this policy, when we use the term "personal information" we mean information that is collected in conjunction with your name. For individuals that request room availability on our site this may include your email address, telephone number and country. When we use the term "non-personal information" we mean information that is not collected in conjunction with your name.

How We Collect Information

We may collect information from you in the following ways:

• By Asking. We may collect some information from you by asking that you provide it to us. For instance, when you fill out our Request Availability form on our website, we may ask you for your email address or require you to provide us with certain information, such as your name, home address, or when paying for reservation booking services, your credit card information.

Our primary purpose in collecting information about you is to provide you with products, services, and information that we think may be of interest to you. For example, we use your information to:

• Complete or process transactions for you
• Fulfill booking requests
• Plan vacations
• Confirm itineraries
• Tell you about updates to your accounts, products, and services
• Answer questions and respond to your requests
• Make our website easier to use

We may use your personal information to advertise and market our products and services (and those of our Partners) to you, for example to present targeted advertisements on our website and other third-party websites, in email marketing, and in direct mail marketing.

How We Share Information

We may share information about you with third parties in certain circumstances including in the following situations:

• Sharing Your Information with Service Providers. We may share information with companies or individuals that provide us with services. These services may include, among other things, helping us to provide services that you request, such as planning, booking, and providing concierges and activity vendors.
• Sharing Your Information With Partner Companies. We may provide your information to carefully selected outside companies when we believe their products or services may interestyou.

How We Secure Personal Information

We take reasonable and appropriate measures to help keep information secure, and to help prevent it from becoming disclosed to individuals who are not described in this policy. While we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will remain secure in all circumstances.

How We Communicate With You

If you have any questions or concerns regarding our privacy policy you may reach us by email at or by telephone at 1-800-203-0568 or 1-721-526-1889. If we need, or are required, to contact you concerning any event that involves your information we may do so by email, telephone, or mail.